“111 Days Replacement Warranty”

  • “111 Days Replacement Warranty” is the fastest after sales service offered to the customers by any mobile brand, in India.
  •  We will replace the MAFE handset in 10 days, through our 650+ service centers across India.
  • Through “111 Days Replacement Warranty” we portray a strong commitment towards satisfying our customers.
Terms & Conditions
  • Applicable only for 1 time Replacement in 111 Days.
  • Models Covered under “111 Days Replacement” are Nimo, Lite, Energy, Pro+, Leo, X1, Micra, Aero, Legend, Mega, Glow, Trend, Hero, Super and the upcoming models.
  • The Policy covers to replace the Hardware fault only.
  • We will take 10 days time to provide the replacement unit.
  • Any accessory (earphone, Charger, Battery, data cable) related calls will not be applicable under replacement clause of the Replacement Policy.
  • Unit Replacement is applicable on the handset only. Complete Box will not be replaced.
  • Replacement of the Handset is applicable for only 1 time in 111 days. After that the normal service policy will continue till 1 year from the date of purchase/activation.
  • Out of warranty cases are not applicable for unit replacement.
  • In Replacement Warranty Policy Physical, Liquid and Tampering Damages will not be covered.
  • This policy is applicable for feature phones only; not applicable for smart phones.
  • Policy is applicable for end user only.
  • Not applicable for Distributors/Retailers.
  • Eligible only if the device is under warranty.
  • Company will only replace if the software process will not solve the problem/fault.
  • Eligible if the handset needs a hardware repair of PCB and LCD only.
  • Replacement Handset will be of the same or equivalent model.
  • Mafe will not be held liable for loss of any saved/stored data in the handset that is either repaired or replaced.
  •  In the event of replacement, replaced handset will be deemed under warranty for the remaining period of time as per original IMEI.
  • Mafe reserves the right to change/amend this policy, at will, at any time- without any notice.